Jay
Jay Cao is known for calm, clear guidance and a genuinely client-focused style. As Principal of Richardson & Wrench Crows Nest, he leads the team with one priority in mind: helping people make smart property decisions with confidence, from the first conversation through to settlement.
Jay works with a wide range of clients - from first-home buyers and upsizers to owners selling prestige, multimillion-dollar homes. He takes a tailored approach to every brief, listening carefully to what matters most and shaping a strategy that suits the client’s goals, timing, and expectations. Fluent in Mandarin, Jay has supported buyers and investors moving to the Lower North Shore for more than a decade.
With experience across property development, residential sales, house-and-land packages, and off-the-plan opportunities, Jay brings a strong eye for value and long-term potential. Whether it’s estimating land and build costs for a knockdown rebuild or narrowing down the best home for a family’s lifestyle and budget, he focuses on practical advice and transparent communication.
Clients often describe Jay as strategic, straightforward, and highly informed. His deep knowledge of the Lower North Shore market enables him to provide current insight into pricing, demand, and the locations that consistently perform well—helping clients act decisively when the right opportunity appears.
As head of Richardson & Wrench Crows Nest, Jay is committed to maintaining high professional standards, building a strong team culture, and delivering a consistently positive client experience, while continuing to grow the business across sales and property